Privacy Policy
At S@M Corporation (“we,” “us,” “our”), your privacy is important to us. We are committed to protecting and respecting the privacy of all users of our website and services. This Privacy Policy explains what personal data we collect from you, how we use it, and your rights regarding your information. By using our website and services, you consent to the practices described below.
If you have any questions about this policy, please contact us at:
+1 236-991-3727
info@sam-co.ca
Our Commitment to Privacy
S@M Corporation adheres to the following data protection principles:
- Lawfulness, Fairness, and Transparency: We collect and process your personal data legally, fairly, and transparently.
- Purpose and Storage Limitation: We only collect personal data for specified, legitimate purposes and store it only as long as necessary.
- Data Minimization: We collect only the data required to provide our services.
- Accuracy: We maintain accurate and up-to-date personal data. Inaccurate data will be corrected or deleted promptly.
- Confidentiality and Security: Your personal data is treated as confidential and safeguarded with appropriate technical and organizational measures to prevent
unauthorized access, loss, or misuse.
Information We Collect
We may collect and process the following data about you:
- Information you provide when booking our services (name, address, contact details, etc.)
- Details of your transactions and interactions with us.
- Records of communications (emails, phone calls, messages).
- Information collected when you use our website (IP address, browser type, device information, cookies).
How We Use Your Information
We use your information to:
- Administer your account and manage bookings.
- Respond to enquiries and arrange the performance of cleaning services.
- Fulfill our contractual obligations and provide requested services.
- Communicate with you about your bookings, account, feedback, and updates to our services or policies.
- Send you information about services or offers that may interest you (you may opt out at any time).
- Improve our website and services, and ensure content is presented effectively.
Sharing Your Information
We do not sell your personal information. We may share your data only:
- With trusted employees, contractors, or service providers who assist in fulfilling your requests.
- If required by law or to comply with legal obligations.
- To protect the rights, property, or safety of S@M Corporation, our customers, or others.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal or contractual obligations).
- Restrict or object to the processing of your data in certain circumstances.
- Withdraw consent for marketing communications at any time.
To exercise your rights or make a request, contact us at info@sam-co.ca. We will respond within 30 days.
Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data as described above.
Cookies
Our website may use cookies to enhance your experience. You can disable cookies in your browser settings, but this may affect website functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website or services indicates acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:
S@M Corporation
+1 236-991-3727
info@sam-co.ca